Commercial Air Conditioning Service
When it comes to space comfort, we offer air conditioning service that our customers can depend on
Our Service Delivery
Our team is made up of highly skilled technicians who are ready to respond to all reactive service concerns. We provide comprehensive support to our customers ensuring that problems are solved quickly, safely and cost effectively.
As a business, health and safety has always been our number one priority.
Service jobs are completed with careful management through risk assessment and hazard identification as per AS/NZS4801:2001 & ISO14001:2015 to ensure best practice on site.
All service staff have formal industry qualifications as well as electrical registration plus complete regular external and in house training.
Our Technical Management
Through the use of our purpose built ‘Ideal Air Service Portal’ we track service jobs live, receiving up to date information on the repairs as and when they are underway.
Ideal Air’s unique triage process ensures that jobs are prioritized and completed at the ideal time by the ideal technician, whether it is high rise with central plant, or a small wall mounted air conditioning system.
Our Ideal Support
Temporary air conditioning units are available to offer contingency heating and cooling if required, providing the best possible level of support for our customers while we carry out service repairs.
An on call manager is available 24/7 to receive service calls and coordinate a technician to attend to any after hours concerns.