Commercial Air Conditioning Maintenance
We believe the best strategy for ensuring maximum performance of an air conditioning system is to solve issues before they happen
Our Maintenance Delivery
Ideal Air’s ‘Smart Maintenance Process’ (SMT) ensures consistent industry best practices are carried out in the regular checking of customer’s air conditioning systems. Our goal is to identify faults before they become problems.
Maintenance is delivered with a seasonal focus, according to manufacturers’ specifications. A custom schedule is created for each site which includes any site-specific information.
Ideal Air recognizes that all sites and customers are unique and because of this have different requirements as to how and when they wish their maintenance to be completed
Safe Work Methods
At the forefront of all work undertaken is the health and safety of customers and our staff.
All maintenance is completed with careful consideration to pre-established work plans incorporated in our site-specific information, and proper hazard identification as per AS/NZS4801:2001 and ISO14001:2015.
Our courteous technicians are well equipped with high visibility uniforms, specific shoes for the safe ascension of ladders, and appropriate cones and signage to ensure that tenants are well aware of their presence and that work can be carried out as safely as possible.
Communication is core to the Ideal Air SMT Process. We aim to have clear reporting to customers on the status of their properties’ air conditioning systems.
While carrying out maintenance, any faults discovered on site are flagged by our technicians through our Field Service Alert (FSA) Process.
These faults are quoted by our engineering department and sent through to facility managers, eliminating the need to review/read onerous maintenance reports.
Facility managers are also able to access the full history of previous and existing faults on any of their properties through the Ideal Air Service Portal. This information can also be easily summarized and copied into property reports.
Building Warrant of Fitness
Our IQP Registered Staff are able to provide From 12A Annual Maintenance Certificate to all our commercial maintenance customers.